Product Discontinuance Notice: RoadRecorder® 5000
A valued Safety Vision customer, you selected our mobile video surveillance camera systems for reasons important to your organization—for example, to deter fraudulent claims, or to protect personnel, property, and the public. Since we joined forces, our focus has been helping you achieve those
business goals while retaining you as a satisfied customer.
One way we achieve this is by improving our product lines as technologies evolve. Effective April 30, 2006, we will be discontinuing production of the RoadRecorder® 5000 mobile digital video recorder. As of the date of this letter, we have a limited supply available for order. We request that you review this information and notify your purchasing offices to place your company’s final orders for available discontinued products as soon as possible. We will fill orders on a first-come, first-served basis, while supplies last. Our support strategy is outlined below.
- Current warranty and maintenance agreement plans will be honored through the end of the contract. Repairs will be expedited by our highly experienced RoadRecorder 5000 service team.
- All RoadRecorder 5000 products are protected with a 1-year warranty. For a limited time, we are offering several tiers of maintenance agreement plans, enabling continued protection of your investment for up to 5 more years. Maintenance agreement plans added at the point of sale or during the first year after purchase are the best value; plans added after the expiration of the initial 1-year warranty period may be subject to higher pricing. Contact our Warranty Business Development Manager, Nathan Golden, who can help you choose the plan that best fits your fleet’s needs. He can be reached toll-free at 800.880.8855, or by email at ngolden@safetyvision.com.
Your sales representative is ready to assist you in placing your company’s final orders for this product, and will also provide any other product information you require. If it’s time to upgrade, RoadRecorder 6000® and RoadRecorder 6000 PRO® camera systems offer advanced features such as recording from up to ten cameras at 30 fps each (300 fps total)—each of which also records audio and GPS data, features wireless capabilities, and offers greatly increased storage capacity that can hold weeks’ worth of data.
Safety Vision appreciates your understanding and assistance in helping us to help you minimize the impact of this product discontinuation and maximize the benefits of leading edge technology. We thank you for your business, and look forward to Safety Vision’s continued support of your company’s product requirements in the future.
Article source: http://www.safetyvision.com/en/art/?33